Returns
At INTERKART, we strive to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your purchase, we offer a comprehensive return policy to make the process as seamless as possible.
Eligibility for Returns
You are eligible for a return within 30 days from the date of purchase. To be eligible for a return, the item must be unused, undamaged, and in its original packaging. Additionally, certain products such as software, gift cards, and downloadable products are not eligible for return.
Return Process
To initiate a return, please contact our customer service team at [customer service email/phone number] to obtain a Return Merchandise Authorization (RMA) number. Once you have received the RMA number, please securely package the item along with all accessories and documentation included in the original shipment.
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Please note that the customer is responsible for the cost of return shipping unless the return is due to a defect in the product or an error on our part.
Inspection and Approval
Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above. Upon approval, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
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Refunds
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Eligibility for Refunds
Refunds are issued in the following scenarios:
The product is returned within the specified return period.
The product is unused, undamaged, and in its original packaging.
The return is initiated following the outlined return process.
Refund Amount
The refund amount will be equal to the purchase price of the returned item minus any applicable restocking fees and return shipping charges (if applicable). Please note that original shipping charges are non-refundable.
Refund Processing Time
Once the returned item has been inspected and approved, refunds will be processed within 5-7 business days. Please note that depending on your financial institution, it may take additional time for the funds to reflect in your account.
Contact Us
If you have any questions or concerns regarding our Return & Refund Policy, please feel free to contact our customer service team at [customer service email/phone number]. We are here to assist you and ensure your shopping experience with INTERKART is exceptional.
Note: This Return & Refund Policy is subject to change without prior notice. Please review this policy periodically for any updates or revisions.